We need to stop saying sorry for things that we didn’t do or have no control over.
For example when somebody says “can you help me with this?” and what we really mean is “oh, I wish, I could I can’t for this reason” or “oh shoot, unfortunately…” instead we say “I’m sorry, I can’t…” and it means that we’re taking ownership or accountability for something we didn’t cause or do.
There are numerous articles, blogs, vlogs etc… about the overuse of sorry and it’s unintended consequences. Here are a few:
- You seem insecure/uncertain; telegraphing a lack of confidence is not an effective way to get people to believe in you.
- When you really are sorry, there’s no “umph” behind your apology – you’re always sorry…
- People lose respect for you – I don’t believe it’s even an overt thing, I think it’s just like water on a stone, you train them to think less of you.
- It’s annoying
- and perhaps most importantly – you’re undermining your own confidence, you’re constantly telling your self-conscious that you are a screw-up…stop that! ❤
I’m certainly not bringing up some new, earth shattering discovery – overusing sorry is so common that there’s an app for that – literally! Gmail has a plug-in to catch overly apologetic or undermining language…I’m a chronic apologizer and I need to do something about it, so I thought we can do it together 😉
Start paying attention when you apologize. What is the trigger? For me I notice it’s automatic in conversation, I don’t do it much when writing so that’s an indication that I’m not even aware of it, it’s just happening on autopilot. It’s often a way to deflect conflict, or avoid looking rude.
Here are some things I’m going to start saying instead.
- Say thank you if it’s possible to turn it around (see the original cartoons, they’re really cute!)
- Thank you for listening, vs. sorry for rambling
- Thank you for spending time with me, vs. sorry I’m a drag
- Thank you for making time for me, vs. sorry I’ve been hard to connect with.
- Acknowledge the conflict (calendar or otherwise)
- Unfortunately I have plans vs. I’m sorry I have plans (by the way, plans can be to read a book, sleep in, do nothing…)
- That’s sounds really frustrating vs. I’m sorry traffic was so bad
- Pardon me vs. I’m sorry (when we bump into someone, or they bump into us)
- Say nothing!
- Elevator door closes as someone is walking up…you don’t have to say anything!
- Spouse, co-worker, child, neighbor is venting about some frustration…let them vent! Apologizing or trying to fix takes away from them – it knocks down their feelings and makes it about your discomfort…
- You’re a few minutes late for a non-critical appointment – say nothing, or if the circumstances require an acknowledgement – thank you for being patient, I appreciate your flexibility, thank you for understanding…
As I’m writing this I’m also realizing that another benefit of not saying sorry for things that are a) not your fault or b) not a true need for apology we’re putting other folks in the uncomfortable position of having to “forgive” us for something that they likely don’t see a need for forgiving. If we say thank you we give them gratitude and the opportunity to feel gracious/generous for something we needed (a 5 minute buffer, a sounding board, a blind eye to our crankiness) and we’re acknowledging something that that they gave us. If we say nothing then we’re avoiding creating an awkwardness where one is not needed. Given that chronic apologizers are often doing it to avoid ruffling feathers, everyone wins when we’re more deliberate in how we wield the sorry sword! 🌻
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If you’d like a more in depth article on this topic, I really liked this one – Why You Over-Apologize and How to Stop.